Refund policy

Lukout Australia Refund Policy

At Lukout Australia, we ensure that every product meets the highest quality standards. For this reason, we do not accept returns or exchanges except in the following cases:

• If the product has a manufacturing defect.
• If the item was damaged during shipping.

Damages and Issues

Please inspect your order as soon as you receive it. If you notice any damage, defect, or if you received the wrong product, contact us immediately at lukoutaustralia@gmail.com so we can assess the situation and offer a solution.

Refunds

If your case meets the return criteria, we will notify you once we have received and inspected the product. If the refund is approved, it will be processed automatically to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or credit card provider. If you have not received your refund after 15 business days, please contact us at lukoutaustralia@gmail.com.

For any other inquiries, feel free to reach out to us at lukoutaustralia@gmail.com.