Shipping policy

Shipping Policy – Lukout Australia

Processing & Shipping

• All orders are processed and shipped within 48 business hours.
• If there is an issue with your order, our team will contact you.
• We do not ship on weekends or public holidays.

Shipping Method

• We exclusively use Australia Post for all deliveries within Australia.
• For specific delivery time estimates, please visit: Australia Post.

Shipping Rates

• NSW/QLD/ACT/SA: Flat rate of $8 for orders under $70. Free shipping for orders over $70.
• TAS/WA/NT: Flat rate of $15 for orders under $70. Free shipping for orders over $70.
• Estimated delivery time: 2 to 10 business days, depending on location.

Express Shipping

• NSW/QLD/ACT/SA: Flat rate of $12. Estimated delivery: 2 to 5 business days.
• TAS/WA/NT: Flat rate of $25. Estimated delivery: 2 to 5 business days.

Order Tracking

• You will receive an order confirmation email once your order is received.
• Once shipped, you will receive a tracking number to monitor your delivery.
• If you do not receive a confirmation email, please check your spam folder or contact us.

Payment Methods

• We accept Visa, Mastercard, American Express, and debit cards.

For any questions, contact us at lukoutaustralia@gmail.com.